Part 1. Creating conditions for change. Pull the weeds before you plant the flowers
The personal change readiness assessment
The organizational change readiness assessment
Confronting the myths of change leadership
Part 2. Planning change. Leadership leverage: focusing on changes with the greatest results
The right team: selecting teachers and administrators
Building capacity with coaching
Making strategic planning work
Part 3. Implementing change. Closing the implementation gap
The flywheel: getting short-term wins to sustain long-term change
Building stakeholder support: academics and the arts
Defining change: lessons from literacy
Part 4. Sustaining change. Sustaining excellence
Epilogue: the risks and rewards of change.