Back to top
View the classic catalog.
Languages & Display
English
Español
Display
Salem State University Frederick E. Berry Library
Dark Mode
Navigation
Research Tools & Collections
Help & Services
Spaces & Technology
About the Library
Sign in
Your Account
Library Home Page
Library Hours & Location
Get Library Help
Contact a Librarian
Book a Study Room
About Course Reserves
Submit ILL Request
Change Catalog
Help
Display Options
Languages
English
Español
Sign Out
Look for
Keyword
Title
Start of Title
Series
Author
Subject
Call Number
Advanced Search
in Library Catalog
in Online Collection
in Lists
in Combined Results
Search
Browse
»
Service management and marketing: managing the moments of truth in service competition
Service management and marketing: managing the moments of truth in service competition
Author
Grönroos, Christian
Publisher
Lexington Books
Publication Date
c1990
Language
English
Book
Show Edition
Available from another library
Where is it?
See Full Copy Details
Place Hold
Add to List
SHARE
Description
Loading Description...
NoveList
Published Reviews
Table of Contents
Loading Table Of Contents...
Excerpt
Loading Excerpt...
Author Notes
Loading Author Notes...
Subjects
Subjects
Customer services
Marketing
Service industries
Service industries -- Marketing
More Details
ISBN
9780669200355
Staff View
Loading Staff View.
Loading, please wait
...
