1. John Burton: Controlled Communication to Analytic Problem Solving
2. Leonard Doob: Human Relations Workshops Applied to Conflict Resolution
3. Herbert Kelman: Interactive Problem Solving
4. Edward Azar: Protracted Social Conflicts and Problem-Solving Forums
5. The Psychodynamic Approach and Unofficial Diplomacy
6. Intercommunal Dialogue
7. Third Party Consultation: A Core Model of Interactive Conflict Resolution
8. A Contingency Approach to Third Party Intervention
9. Assessment: The State of the Art and the Science
10. Critical Issues for Interactive Conflict Resolution: Barriers to Realizing the Potential
11. Challenges for Practice and Policy.