From the Book - First Pegasus Books cloth edition.
Neuro-linguistic programming
The GROW model of coaching
The Myers-Briggs Type Indicator
Luft and Ingham's Johari Window
VUCA: volatility, uncertainty, complexity and ambiguity
Kotter's eight steps for leading change
Covey's Seven Habits of Highly Effective People
Porter's Five Forces: competitive strategy
The business model canvas
The shamrock organisation
Kaizen and business process re-engineering
Systems thinking and the critical path
Doblin's Ten Types of Innovation
Kotler's four Ps of marketing
Lewin's leadership styles
Charan's leadership pipeline
Tuckman's stages of team development
Hackman's enabling conditions for teams
Maslow's hierarchy of needs
Schein's three levels of organisational culture
The Thomas-Kilmann Conflict model
Cialdini's principles of ethical influence and persuasion
Carnegie's How to Win Friends and Influence People
