Workforce intermediaries for the twenty-first century

I. INTRODUCTION

Introduction: A case for workforce intermediaries / Robert P. Giloth

Whose job is it? Creating opportunities for advancement / Nan Poppe ... [et al.]

II. WHO ARE WORKFORCE INTERMEDIARIES AND WHAT DO THEY DO?

What do workforce intermediaries do? / Richard Kazis

The workforce intermediary: profiling the field of practice and its challenges / Cindy Marano, Kim Tarr

Workforce intermediaries: recent experience and implications for workforce development / Richard McGahey

III. ECONOMIC AND POLICY RATIONALES FOR WORKFORCE INTERMEDIARIES

Labor market intermediaries in the modern labor market / Paul Osterman

The political economy of labor market mediation in the United States / Anthony P. Carnevale, Donna M. Desrochers

IV. CUSTOMER VOICES

Creating and sustaining a coherent voice for employers in workforce development: the Cleveland experience / Daniel E. Berry

Perception vs. reality: employer attitudes and the rebranding of workforce intermediaries / Jessica K. Laufer, Sian Winship

How do workers see advancement? / Roberta Rehner Iversen

Labor market intermediaries in the old and new economies: a survey of worker experiences in Milwaukee and Silicon Valley / Laura Leete ... [et al.]

V. BUILDING WORKFORCE INTERMEDIARIES

Financing workforce intermediaries / Jerry Rubin ... [et al.]

The final act: the challenges of implementing workforce development policy via nonprofit organizations / William P. Ryan

Community development intermediation and its lessons for the workforce field / Christopher Walker, John Foster-Bey

VI. CONCLUSION

Conclusion: A future for workforce intermediaries / Robert P. Giloth

APPENDIX

Final report of the 102nd American Assembly

Steering Committee Workforce Intermediaries Project

About the American Assembly.