Management fundamentals: concepts, applications, and skill development

Part I. The global management environment. 1. Management and its history

2. The environment: culture, ethics, and social responsibility

3. Managing diversity in a global environment

Part II. Planning. 4. Creative problem solving and decision making

5. Strategic and operational planning

6. Managing change, innovation, and entrepreneurship

Part III. Organizing. 7. Organizing and delegating work

8. Managing teamwork

9. Human resources management

Appendix. Career management and networking

Part IV. Leading. 10. Organizational behavior: power, politics, conflict, and stress

11. Motivating for high performance

12. Leading with influence

13. Communication and information technology

Part V. Controlling. 14. Managing control systems, finances, and people

15. Operations, quality, and productivity.